Walter Gifford
Joined: 19 Feb 2009 Posts: 3
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Posted: Thu Feb 19, 2009 10:55 am Post subject: Account Canceled! |
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I went into my profile and found a mistake on my birthdate and after I fixed it my account was deactivated!
I sent email requesting reactivation but after about a week I decided to re-register with my full first name and see if anyone can help re-activate my old account.
I had some private messages I was dealing with and now I can't get to them. So, I'd like the old account back.
Roger, are you out there??
Gif  |
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Roger Miller Site Admin
Joined: 19 Jul 2001 Posts: 2927 Location: United States, California, San Jose
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Posted: Thu Feb 19, 2009 11:52 am Post subject: |
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Hi, I never received an email related to your account issue. I have activated your accout.
Just changing the birthdate should not have deactivated your account. Changing the email address does deactivate the account and then emails the new email address with an activation link to reactivate the account.
If you touched the email address, then it would have been see as a change and would have kicked off that cycle. As you have an aol.com email address, AOL sometimes trashes the activation emails. We have had ongoing problems with AOL email addresses for members.
Let me know if you have any further problems or questions.
And in the future, don't open another account. This creates a bit of a mess when someone wants to search by author, or, like you say, private messages now on multiple accounts and such. |
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