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marc-andre hubert
Joined: 10 Apr 2012
Posts: 182
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 Posted: Tue Feb 05, 2013 6:24 pm Post subject: sniper laser not working |
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| one of them even with new battery does not work anymore, anywhere to send to fix? |
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Garth Mulkey
Joined: 29 Oct 2008
Posts: 13
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| Posted: Tue Feb 05, 2013 7:13 pm Post subject: |
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A year ago I had to send mine to Margay, and they forwarded it on to Australia for repair. (I think they are the importer.)
It took a couple of months to get it back. |
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Troy V Smith
Joined: 07 Nov 2010
Posts: 181
Location: United States, Louisiana, Morgan City
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| Posted: Tue Feb 05, 2013 8:18 pm Post subject: |
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Exactly correct - Bonnie @ margay handles the Sniper stuff. It is also true it takes quite a while for a return. I sent mine in mid December with nothing back as of yet. Disappointing it takes so long, but not a whole lot of choice in the matter when the only repair facility is in AU.
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marc-andre hubert
Joined: 10 Apr 2012
Posts: 182
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| Posted: Wed Feb 06, 2013 4:41 am Post subject: |
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wow not good i use it very often between our 3 karts?? guess ill keep on flipping it from side to side  |
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Mike Zamora
Joined: 26 Nov 2008
Posts: 56
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| Posted: Wed Feb 06, 2013 8:35 am Post subject: |
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| Contact Bonnie, she was very helpful when mine had the exact same problem you describe. I had mine back within a few weeks. |
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John Matthews
Joined: 04 Dec 2004
Posts: 2013
Location: United States, Michigan, Williamsburg
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| Posted: Wed Feb 06, 2013 11:21 am Post subject: |
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Here's an alternative....
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John Matthews
Heartbeat Power, LLC. |
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John Rawcliffe
Joined: 14 Jan 2008
Posts: 26
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| Posted: Thu Feb 07, 2013 11:22 am Post subject: Sniper laser |
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| I had the same problem. Traded emails with Sniper in Australia and discovered that occasionally they would get an LED that was temperature sensitive. If the temperature is cool the LED quits working. Quick test is to heat the unit with a hair dryer and retry. Mine came on at that point. So in the future if it is cool when you are trying to use the gauge warm the malfunctioning head with your hand, car heater, whatever. Beats sending the unit to Australia. BTW they also told me it would not be warranty so it would be at my expense. |
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jeff grose
Joined: 11 Dec 2008
Posts: 1252
Location: United States, Florida, cocoa
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| Posted: Thu Feb 07, 2013 12:21 pm Post subject: |
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| John Matthews wrote: | Here's an alternative....
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Hey i've got one of those,but i could never get the little red light to work, 
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#31 Gillard/PDBAmerica
IAME Leopards by P1 Engines
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Driver: Jesse Grose
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Laury Curran
Joined: 16 May 2003
Posts: 92
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| Posted: Fri Feb 22, 2013 3:04 pm Post subject: |
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Get an R3.
http://r3technology.com/r3-racing/r3-racing-products/
I'm not sure who the importer is in the US but they are very good.
I've had two brand new Sniper sets fail in the last year. Poor quality... even poorer customer service for a high price
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