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craftsman toolboxes -- do not buy
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Derek White



Joined: 18 Jul 2005
Posts: 70
Location: United States, Ohio, Solon

PostPosted: Fri Feb 12, 2010 12:31 pm    Post subject: Reply with quote

Conveniently, I have worked in the Sears Hardware (Tools) department. The Craftsman lifetime warranty does only apply to hand tools. Which for that purpose is great, very few products will last forever so paying the little extra for a craftsman hand tool is definitely worth it, I had a guy once get an exchange on over $300 in hand tools...

However, the rest of the Craftsman stuff is usually just middle of the road as far as quality. My Dad has a craftsman tool box he has had for over 30 years, still bulletproof. Yet the stuff they are producing now is simply not as good, thinner material. There are several levels of boxes, but the only ones worth traveling with are the professional models which in most stores have to be ordered. Long story short, after 90 days (the return period) it yours to break as you please, the store wont touch it.

-Derek
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Erik Maxfield



Joined: 16 May 2004
Posts: 1070
Location: United States, California, Vacaville

PostPosted: Mon Feb 15, 2010 8:09 am    Post subject: Reply with quote

My gray drawer slider craftsman top box is ~6 years old and I regularly heft it between my truck and as 1 of 2 top boxes for my lower unit. (lower unit is a wide professional......)

No issues as of yet....but picking it up SUCKS (I need a trailer)

I did lose a 5 MM craftsman T handle allen this weekend. Good luck in buying one of those loose.
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George Clausen



Joined: 06 Jan 2002
Posts: 251
Location: United States, Iowa, Bettendorf

PostPosted: Mon Feb 22, 2010 2:14 pm    Post subject: Reply with quote

Trailers are hard on toolboxes, big boxes are worse than multiple smaller ones and multiple ones are easier to keep organized.
Want to see really dissapointed people? check on the guys that have installed fancy kitchen cabinets in their trailers. They are for sure not up to the swaying and rocking with a lot of laden weight in them
George
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Al Barnes



Joined: 11 Oct 2005
Posts: 478

PostPosted: Tue Feb 23, 2010 7:57 am    Post subject: Reply with quote

To be honest, most large tool boxes aren’t designed to be stuffed full of tools & bounced around the country in a trailer. I like the smaller 3 drawer Craftsman tool box, (Sears Item# 00965337000 Model# 65337).
True story. I was a young lad at a farm auction, they were selling box lots of tools. A box of broken tools came up for sale, (I have no idea why someone would have a box of broken tools, but stick with me). I bought it for $2, some loudazz in the back said something like ‘you just blew 2 bucks on a box of broken tools kid!’ and most everyone laughed in amusement, but some seemed to feel sorry for the dumb kids predicament. I yanked a broken ˝ “ ratchet out of the box and hollered back at him ‘but sir, most of these tools were made by Craftsmen, all I have to do is take them to Sears and exchange them for new ones!’ Very Happy
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kurt zimmerman



Joined: 25 Jul 2001
Posts: 174
Location: United States, California, upland

PostPosted: Fri Feb 26, 2010 11:50 am    Post subject: Tool boxes Reply with quote

unreal, i have 2 large roll-a-ways amongst a buttload of other topchests. 1 craftsman has slider drawers, 1 snap-on with ball brgs. all of them have broken drawer sliders and they have not been in a trailer. Thank you Dennis for the link to snap on. i have tried it before and no reply. this time i got a email from, i think his name is dave wanting to know the model number of the snap on. i sent it to him. I Just Got Off The Phone With Him, He Called Me. wanting to know how many broken runners there are. he said he will warranty them n/c. we will see how this comes out. snap on wont go to a house as far as I know. I will be doing bussiness with this dude from now on if he comes thru......
kurt....... Shocked
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scott recker



Joined: 31 Jul 2007
Posts: 30

PostPosted: Wed Mar 03, 2010 9:42 am    Post subject: Reply with quote

Quote:
Does anyone know WHO or WHERE The craftsman boxes are made


Waterloo Iowa, at Waterloo Industries, Inc. They have been made there since the sixties, along with Snap on, Kobalt ect. They also used to make the "crash carts" used in the medical/hospital market. The castors are made and shipped from China.
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kurt zimmerman



Joined: 25 Jul 2001
Posts: 174
Location: United States, California, upland

PostPosted: Fri Mar 05, 2010 9:33 pm    Post subject: Reply with quote

I got the drawer sliders from snap-on today, both boxes undamaged via UPS, imagine that... they changed the design of the relase mechanisim over what was on the box, looks way easier to pull the drawers out now. they sent them, enough for 4 drawers, (8 sliders complet) no charge and no shipping charge. lets see sears do that! Cool
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Chad Stapleton



Joined: 19 Jul 2001
Posts: 4403

PostPosted: Sun Mar 07, 2010 5:11 pm    Post subject: Reply with quote

kurt zimmerman wrote:
I got the drawer sliders from snap-on today,...
....no charge and no shipping charge. lets see sears do that! Cool


Yes but, you paid Snap On for that service in advance when you originally bought the box's Wink

you get what you pay for, but Sears is good value decent gear for the average home garage user.
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